Help & Support

Frequently Asked Questions

Quick answers to common questions about using PrimeCrib, our marketplace, and our ecosystem of landlords, tenants, agents, artisans, and shortlet hosts.

PrimeCrib is a digital property technology platform that helps landlords, agents, tenants, artisans, and shortlet hosts manage properties, payments, leasing, and maintenance in one centralized system.

PrimeCrib is designed for landlords, property managers, agents, tenants, shortlet hosts, and service providers (artisans) who want structured, transparent property operations.

Yes. Hosts can manage shortlets, bookings, payments, guest communication, cleaning schedules, and performance analytics within the platform.

Absolutely. Tenants can submit structured maintenance requests, track progress, and receive updates until the issue is resolved.

Yes. Hosts can manage shortlets, bookings, payments, guest communication, cleaning schedules, and performance analytics within the platform.

PrimeCrib streamlines listing distribution, lead capture, screening, and digital onboarding to help landlords and agents fill vacancies faster and more efficiently.

Yes. PrimeCrib supports both single-unit management and large property portfolios with centralized reporting and analytics.

Yes. Users can access income summaries, payment histories, rent schedules, and portfolio-level analytics for better financial planning.

Artisans receive structured job assignments, can update job status, and are paid through transparent and trackable processes.

PrimeCrib uses modern authentication, encrypted payments, and structured access controls to ensure user and transaction security.